Table of Contents

I. General

(1) In the following, we inform you about the collection of personal data when using our website.

(2) The term 'personal data' means, with reference to the definition of Article 4 No. 1 of Regulation (EU) 2016/679 (hereinafter referred to as 'General Data Protection Regulation' or 'GDPR' for short), all data that can be personally related to you. This includes, for example, name, address, e-mail address, user behavior. With regard to further terminology, in particular the terms processing', 'controller', 'processor' and 'consent', we refer to the legal data protection definitions of Art. 4 DSGVO.

(3) We process personal data only to the extent necessary to provide a functional website and the content and services offered by us. Personal data is regularly processed only if you have given us your consent within the meaning of Art. 6 (1) a) DSGVO or if the processing is permitted by statutory provisions, in particular by one of the legal bases mentioned in Art. 6 (1) b) to f) DSGVO.

(4) Your personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. In addition, storage may take place if this has been provided for by national or European regulations to which we are subject. In this case, the data will be blocked or deleted when the storage period prescribed by the respective regulations has expired. The latter does not apply if further storage of the data is necessary for the conclusion or fulfilment of a contract.

(5) If we wish to use commissioned service providers for individual functions of our website or use your data for advertising purposes, we will inform you in detail about the respective processes below.

II. Responsible party

(1) The responsible party within the meaning of Art. 4 No. 7 GDRP, the other data protection laws applicable in the Member States of the European Union and other regulations and provisions of a data protection nature is:

Proventa AG
represented by the executive board: Dipl. Inform. Wolfram Wittmann (CEO), Dipl. Inform. Vojko Vojkovic, Dipl.-Ing. Dipl. Kfm. Diego Calvo de Nó, Dr. rer. pol. Dietmar Wiedemann

Untermainkai 29
60329 Frankfurt
Deutschland

Phone: +49 69 23255-0
Email address: info@proventa.de

Register court: Amtsgericht Frankfurt am Main
Register number: HRB 79466

(2) For further details on the responsible body, please refer to our imprint.

III. Privacy Officer

You can reach and contact our Privacy Officer at the following address:
Datenschutzbeauftragter
Proventa AG
Untermainkai 29
60329 Frankfurt am Main
Tel: 069232550
E-mail: datenschutz@proventa.de

IV. Your rights

(1) You have the following rights in relation to us in respect of personal data relating to you:

  • the right of access,
  • the right to rectification and erasure,
  • the right to restriction of processing,
  • the right to object to processing,
  • the right to data portability.

(2) Additionally, you have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data.

V. Processing of personal data during informational use of our website

(1) If you access our website without registering or otherwise providing us with information ('Informational Use'), we only collect the personal data that your web browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to enable you to view our website and to ensure its stability and security: IP address, Date and time of the request, Time zone difference to GMT, Content of the web page, Access status (HTTP status), Amount of data transferred, Request website, Web browser, operating system, browser language and version

(2) The aforementioned data is also stored in so-called log files on our servers. A storage of this data together with other personal data of you does not take place.

(3) The collection and temporary storage of the IP address is necessary to enable the delivery of our website to your terminal device. For this purpose, your IP address must be stored for the duration of your visit to our website.

(4) The storage of the above-mentioned data in log files serves to ensure the functionality and optimization of our website as well as to ensure the security of our information technology systems.

(5) An evaluation of this data for marketing purposes does not take place. In the above purposes lies our legitimate interest in data processing. The legal basis for the collection and temporary storage of the aforementioned data and the log files is Art. 6 para. 1 p. 1 lit. f) GDRP. The aforementioned data for the provision of our website will be deleted when the respective session has ended. The collection of the above data for the provision of our website and the storage of this data in log files is mandatory for the operation of our website. There is no possibility to object.

VI. Processing of personal data by cookies

(1) We use so-called cookies on our website. Cookies are small text files that are stored on the storage medium of your end device, for example on a hard drive, and through which certain information flows to us as the body that sets the cookie. Cookies cannot execute programs or transmit viruses to your end device. This website uses the following types of cookies, the scope and functionality of which are explained below.

(2) Cookies that are stored in association with your web browser:

  • Persistent cookies: these cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete these cookies at any time in the settings of your web browser.

(3) The processing of personal data by the aforementioned cookies serves to make the offer of our website as a whole more user-friendly and effective for you. Some functions of our website cannot be offered without the use of these cookies. In particular, some functions of our website require that your web browser can still be identified after a page change. If you have an account, we use the cookies to identify you for subsequent visits. This prevents you from having to log in again each time you visit our website. The data processed by cookies that are required to provide the functions of our website are not used to create user profiles. Where cookies are used for analysis purposes, they are used to improve the quality and user-friendliness of our website, its content and functions. They enable us to track how the website, which functions and how often they are used. This enables us to continuously optimize our offer.

(4) In the above purposes lies our legitimate interest in data processing. The legal basis is Art. 6 (1) lit. f) GDRP.

(5) The above cookies are stored on your terminal device and transmitted from it to our server. You can therefore configure the processing of data and information by cookies yourself. You can make appropriate configurations in the settings of your web browser, through which you can, for example, reject third-party cookies or cookies altogether. In this context, we would like to point out that you may then not be able to use all functions of our website properly. In addition, we recommend a regular manual deletion of cookies as well as your browser history.

VII. Other functions and offers of our website

(1) In addition to the aforementioned informational use of our website, we offer various services that you can use if you are interested. This usually requires the provision of further personal data. We need this data to provide the respective service. The aforementioned data processing principles apply.

(2) In some cases, we use external service providers to process this data, which have been carefully selected and commissioned by us. These service providers are bound by our instructions and are regularly monitored by us. Insofar as personal data is passed on to third parties in the course of services which we offer jointly with partners, you can find more detailed information in the following descriptions of the individual services. If these third parties are based in a country outside the European Economic Area, you can find more detailed information about the consequences of this circumstance in the following descriptions of the individual services.

VIII. Contacting us

(1) If you contact us by e-mail, the personal data you send to us with your e-mail will be stored.

(2) In addition, we maintain a contact form on our website with which you can contact us. In doing so, the data you enter in the input mask is transmitted to us and stored: First name, Last name, Email address, Phone .

(3) The data will only be used to answer your questions. Unless explicitly stated in this privacy policy, the data will not be shared with third parties. In addition, we record your IP address and the time of sending.

(4) The processing of the above personal data is solely for the purpose of dealing with your enquiries.

(5) The processing of further personal data, which is generated by the use of the contact form provided on our website, serves to prevent misuse as well as to ensure the security of our information technology systems.

(6) This is also our legitimate interest in processing your personal data. Insofar as you have given us consent for this, the legal basis for the processing of this data is Art. 6 para. 1 lit. a) GDRP. Otherwise, the legal basis for the processing of this data is Art. 6 (1) (f) GDRP, in particular in the event that the data is transmitted to us by you by sending us an e-mail. Insofar as you wish to work towards the conclusion of a contract by sending us an e-mail, Art. 6 (1) (b) GDRP constitutes an additional legal basis.

(7) The data will be deleted, subject to statutory retention periods, as soon as we have conclusively processed your request. When contacting us by e-mail, you can object to the storage of your personal data at any time. We would like to point out that in this case your request cannot be processed any further. You can declare the revocation or the objection by sending an e-mail to our e-mail address given in the imprint.

IX. Blog

(1) On our website we offer a blog. In this blog we publish contributions to different topics.

(2) If you have given us consent to store the data, you can revoke this consent at any time. You may object to this storage of the aforementioned data at any time.

X. Online Application

(1) We offer you the opportunity to apply online on our website. In order for you to participate in the application process, you will be required to provide personal data. This data may include, but is not limited to, personal master data such as first name, last name, address, date of birth, contact details such as telephone number or e-mail address, as well as data relating to your educational and/or professional background such as school and work references, data on apprenticeships, internships or previous employers. This data may originate from an application form to be completed by you online on the application platform or from documents provided by you such as a cover letter, a curriculum vitae, an application photo, certificates or other evidence of professional qualifications. Data that is mandatory for participation in the application process is marked accordingly as mandatory data. Insofar as no third-party provider is named in this data protection declaration whose service we use to provide the online application function, no data is passed on to third parties.

(2) We process the above data for the purpose of carrying out the application procedure. Insofar as you have given us your consent, the legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a) GDRP. Insofar as the processing of the above data is carried out for the initiation of contractual relationships, the legal basis is Art. 6 para. 1 p. 1 lit. b) GDRP.

(3) The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the event that an employment relationship, training relationship, internship or other service relationship is established following the application process, the data will initially continue to be stored and transferred to the personnel file. Otherwise, the application procedure ends with the receipt of a rejection. In this case the data will be deleted after nach sechs Monaten. Deletion does not take place if further processing and storage of your personal data is necessary in individual cases for the assertion, exercise or defence of legal claims. In this case, we have a legitimate interest in the further processing and storage of your personal data. The legal basis is Art. 6 para. 1 p. 1 lit. f) GDRP. Deletion will also not take place if we are obliged to continue storing your personal data due to legal regulations.

(4) You can revoke any consent you have given us at any time. You can object to the processing of your personal data at any time. In particular, you have the option to withdraw your application at any time. As part of the application process, you should only provide us with the personal data that is required for participation in the application process and its implementation. There is no legal or contractual obligation to provide data. However, we would like to point out that without this data we will not be able to carry out the application procedure and consider your application. The same applies in the event of an objection to the processing of your data. You can have the data stored about you changed at any time.

(5) We process and/or store your personal data on a server of an external provider in the European Union. This ensures that the standards and regulations of European data protection law are adhered to.

(1) Wir verwenden diesen Complianz Service, der lokal auf unserem Server installiert wurde. Der Service durchsucht unsere Website nach verwendeten Cookies und zeigt bzw. konfiguriert einen Cookie-Banner. Complianz ist ein sogenannter Consent Management Provider (CMP) und der Lieferant des Complianz Cookie Managers.

(2) Der Cookie Manger zeigt im Cookie Banner, wenn vorhanden Kategorien der verwendeten Cookies an und erlaubt es Ihnen die von Ihnen gewünschten Einwilligungen zu speichern und jederzeit zu widerrufen. Der Complianz Cookie Manager gibt keine Daten an andere Parteien weiter. Zu den gespeicherten Daten gehören neben einer zufälligen bestimmten Nutzer ID, ein Zeitstempel und ggf. gewählte Spracheinstellungen.

(3) Weiter Informationen über den Complianz Cookie Manager können Sie unter https://complianz.io/ finden. Impressum und Datenschutzerklärung von Complianz finden sie unter https://complianz.io/legal/

(4) Darüber hinaus stellen wir Ihnen über die Cookie-Richtlinie Details über die verwendeten Cookies, wie Name, Ablaufdatum und Funktion zur Verfügung.

XII. Support Ticket System - osTicket

(1) Wir setzen diese Tool für unseren technischen Support unter https://helpdesk.proventa.io/index.php ein. D.h. nur Kunden, die unseren Support Service helpdesk.proventa.io nutzen sind davon betroffen.

(2) osTicket ist ein Open-Source-Support-Ticket-System. Es vereint Anfragen, die per E-Mail, Telefon- oder über Online-Formulare gestellt werden, in einer einfach zu handhabenden Web-basierten Oberfläche. Wir verwalten, organisieren und archivieren Kunden Support-Anfragen und die dazugehörigen Antworten an einem Ort.

(3) Wir nutzen dabei Cookies auf helpdesk.proventa.io nur aus technischen Gründen, um die Sicherheit beim Login zu erhöhen.

(4) Anbieter:
Einzelunternehmen (Gewerbetreibender): Jens Eberle
Bergstr. 35
71336 Waiblingen
Telefon: 07151 / 1330837
support(at)osticket.com.de

(5) Links zum Anbieter:
https://osticket.com.de/
https://osticket.com.de/datenschutz/
https://osticket.com.de/impressum/

XIII. Yoast

We use the service on our website.No personal data is processed when using the service.

Provider:
Yoast BV
Don Emanuelstraat 3

6602 GX Wijchen
Netherlands
Phone +31 24 8200337
https://yoast.com/