The potential of RPA to improve business agility, operational performance, and the customer experience is huge. In addition to the optimization and digitization of processes, RPA offers other advantages:
- Reduction of the workload
- Increase in data and process quality
- Reduction or elimination of human errors
- Increase in governance and compliance
- Improved customer service quality
An RPA-based solution is ready to use 24 hours a day, works an average of 40 percent faster and reduces the error rate by up to 10 percent. All in all, thе prоcеss costs can be reduced by up to 80 percent. They give thе staff additional capacities for creative and cognitively diverse tasks.
Read more about RPA on our blog in German.